Refund Policy
OVERVIEW
At ojilztag.com, we strive to provide the best advertising services to our customers and teams. Our refund policy is designed to ensure fairness and transparency in all transactions. Please take a moment to review our policy before making any purchase.
NON-TANGIBLE GOODS
As we offer non-tangible services that are completed upon publication, we generally do not issue refunds once the order is processed and the advertisement is published. It's important to understand this before booking an advertisement on our site. Additionally, please note that we are partnered with various publications and social medias, and their refund policies may not align with ours.
REFUND ELIGIBILITY
Please be advised that classified advertisements placed in ojilztag.com non-refundable. All classified ads and Subscription Plan placements and payments are final and ojilztag.com is not responsible for any incorrect information provided.
REQUESTING A REFUND
In some circumstances you may request a refund on top of the amount due to technical issues that may arise from us. If you have blocked your money on our website due to any technical problems, you have the right to request a refund of that money. Accordingly, we will not refund other than due to technical failure caused by us. To initiate a refund request, please follow these steps:
-
Contact Us: Reach out to our customer support team via support@ojilztag.com to request a refund.
-
Provide Details: Please include your order number and the reason for the refund request.
-
Cancellation Charge: If eligible, a refund will be processed after deducting a 25% cancellation charge from the total cost.
REFUND PROCESS
-
Refunds will be processed using the original payment method within 7 to 9 working days after the request is approved.
The refunded amount will reflect the total cost minus the applicable cancellation charge.
CONTACT US
If you have any questions or concerns about our refund policy, please contact at support@ojilztag.com